Facebook new improvements for 2010

The improvements in facebook help centre include:

  • A new search interface that displays related help pages and matches help content for other languages if there are no results in your language, in addition to the regular FAQ results and user-to-user help topics.
  • Filters on the left-hand side to navigate the available content types: FAQs, user-to-user support, and the new privacy and safety pages.
  • Separate user-to-user support navigation, for both those who simply want answers from other users, as well as those who want to answer other people’s questions.
  • Unique Web addresses, or URLs, for each FAQ so you can share them with friends and family who are looking for help.
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